Frequently Asked Questions
Over the course of 39 years our family has developed close relationships with just a few, trusted suppliers. We only work with five wholesalers in the country because we must be able to trust the people we work with, without question.
Both they and we use several devices to test coins and bars when they come into our possession, namely Fisch ringers and sizers and the Sigma Metalytics precious metals verifier. This is not to mention our own knowledge about precious metals that comes into play. After working with them for years we have learned what looks, sounds, and feels right and what doesn’t.
Finally, it we have found that news about counterfeit coins and bars is much more prevalent than counterfeits themselves. This, of course, could change if we experience a prolonged upswing in prices, but, our experience throughout the recent 20 years, has told us that counterfeits rarely surface.
First, we insure that every package sent to our customers bears no mark hinting to its contents. There are no stamps or labels referring to precious metals or money on anything sent to you.
Second, every package we directly, or indirectly, ship travels fully insured. If you sell something to us, we will insist you fully insure what you send and give you detailed instructions so you know how to ship with insurance.
In the extremely rare case that a package goes missing, once we confirm it is lost, we simply ship you a replacement. Again, this is an extremely rare situation. But, as we state elsewhere, we guarantee the safe delivery of your items regardless the speed bumps we hit on the way.
Call us. We’ll work it out. If anything arrives damaged or scratched in any way, we’ll replace it.
It’s actually more common for a customer to get too much than too little of what they ordered. Still this is very rare itself.
There are some items we sell, like 90% silver coin, that are very high in count – you get a bag full of old quarters. We ask you to go through them and verify them when they arrive. If any aren’t up to snuff, let us know. We’ll replace them.
Because we are a small family business working on small margins, we stand to lose hundreds or thousands of dollars if a customer cancels an order. For that reason, unless there is some severe extenuating circumstances, we probably won’t be able to do business with you again if you terminate our agreement.
No one. As stated elsewhere, we are keenly aware of the fact that your safety depends on our discretion. We never sell customer names to advertisers and only share your information if we are legally forced to.
Ideally, no. Purity does not affect the price of gold coins in this country. And purity is not, generally, a benefit when you buy gold. Since gold is a soft metal, it scratches easily, even in shipping. A scratched coin is a damaged coin and will bring less when you want to sell it.
This is an avoidable problem, so unless you plan on melting down your coins, purchase impure coins.
Old quarters, dimes, or halves make up 90% silver coin. Their legal trading unit (known as a bag) is $1,000.00 face value (4,000 quarters, 2,000 halves, or 10,000 dimes). You can purchase any portion of a bag from us that suits the amount you’d like to invest.
Every industry has its name-brand items. In the precious metals industry, the name-brand is American and modern issue. Modern issue coins are those currently minted, the world over, and come in 1, 1/2 , ¼, and 1/10oz sizes. They are the new coins. Everybody loves new.
But there are numerous, well-known and highly-liquid foreign gold coins bearing historically-significant weights that you can purchase for, often, much less then American Eagles and other modern issue coins, like the Maple Leaf or Onza or Panda. The key is not just price here, but liquidity. Sure you may be able to get an Iranian gold coin real cheap, but nobody will want to buy it from you later.
By pairing price and liquidity in our recommendations, you get the most ounces for your dollars in a form you can easily sell when the time comes.
It’s about as likely as your alien abduction – as you’re reading this. Gold and silver no longer form a significant portion of the reserves in this country, so confiscation is simply illogical at this point.
Furthermore, if confiscation comes up in a conversation about coins, beware. The person you’re talking to is probably about to try to sell you something that’s extremely overpriced.